Terms and conditions

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Terms & Conditions

Please read the following terms and conditions carefully as use of and/or buying from the Lore website means that you will be bound by them. In certain instances these terms incorporate statements to be found in the Privacy Policy and Delivery and Returns sections of our site.

Waiver

Every effort has, is and will be taken to ensure that the information contained in this site is correct and up to date. The information may, however, become incomplete, inaccurate or out of date. To the full extent permitted by law, but subject to the terms and conditions of sale referred to below, we disclaim all warranties and representations (whether implied or expressed) as to the accuracy of any information contained on this Site.

Definitions

For the purposes of these Terms and Conditions the following definitions apply.

  • Contract - the contract for sale by us and purchase of Goods by you.
  • Goods - the range of garments that are available for purchase from this site in accordance with the terms.
  • Site - our world wide web address www.lore-group.com
  • We / us / Lore / Lore Limited. / Lore Fashions LLC.

 

Use of this Site

The content of this Site is owned by or licensed to Lore. You may not copy, reproduce, modify, distribute, republish, re-sell display, post or transmit any part of this Site without the permission of Lore. You may view or print individual pages only for your own personal use. Lore may suspend, alter, restrict or terminate at any time access to or use of this Site.

Disclaimer of Liability

Unless expressly stated to the contrary, to the fullest extent permitted by law by Lore, its content providers, advertisers, or linked sites shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, consequential, special, punitive or incidental damages, or damages for loss of goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of, or related to the use, inability to use, performance or failures of this web site or linked sites, even if Lore has been advised of the possibility of such damages and irrespective of whether such damages arise in contract, tort, equity, restitution, by statute, at common law or otherwise. You have read this disclaimer and agree to it on the basis that you agree it is reasonable.

Use of Lore Marks and Images

The Lore name and trademark remain the property of Lore Limited at all times. You may only use them to directly advertise or otherwise market genuine Lore products. Any use of the Lore name and trade marks in a manner that suggests a connection between you and Lore other than as customer and supplier is expressly forbidden. You may not register a domain name consisting of or incorporating the words “Lore” or “Loré”. You may not set up an on-line or a physical shop called “Lore” or “Loré”. The use of photographs and other copyright material requires permission from Lore.

Indemnity

You agree to indemnify, defend and hold harmless Lore, its directors, officers, partners, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from, without limitation, your use of the Lore services, your breach of the Terms of Service, your infringement of any intellectual property right or any other right of any person or entity, or your breach of any duty of confidence or privacy, or any defamatory statements made by you in any form.

Variation of content

Lore shall have the right in its absolute discretion at any time and without notice to amend, remove or vary any of the content supplied in connection with the Service or which appears on any page of the Lore Web site.

Submissions

All information and material submitted by you to Lore or that you publish on any public area of the Lore web site shall be provided by the submitter and accepted by Lore on a non-confidential basis subject to paragraph 2 above. Furthermore, Lore shall be granted a perpetual royalty-free non-exclusive license in the copyright of any material submitted and Lore shall be free to use, edit, copy, republish and distribute (for any purpose) and authorise others to do the same, any such information or material and any ideas contained in such information or material.

Termination

Lore may at any time terminate or suspend any part of the Service without notice to you.

Invalidity

If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause / sub-clause as is permitted by law.

Intellectual Property, Software and Content

The intellectual property rights in all software made available and content supplied to you remains the property of Lore, its licensors, advertisers or content suppliers. You will comply with the terms of any agreement required by the owner of intellectual property rights in all software and content supplied to you as notified to you and you hereby acknowledge that all software that is not made readily available to you is confidential, and that all other rights including but not limited to database rights and copyright are asserted and reserved by Lore, its licensors, advertisers or content suppliers. You may store, manipulate, analyse, reformat, print and display the content supplied solely for your own personal use. In no event are you permitted to publish, distribute or otherwise reproduce in any format any of the content or copies of the content supplied to you or which appears on the Lore site and you are prohibited from using any such content in connection with any business or commercial enterprise including, without limitation, any media business or enterprise. You shall not modify, translate, reverse engineer, decompile, disassemble (except to the extent that applicable laws expressly or impliedly prohibit such restriction) or create derivative works based on any software or any documentation accompanying such software supplied by Lore, its licensors, advertisers or content suppliers. Loré are trademarks belonging to Lore limited. No license or consent is granted to you to use these marks in any way, and Lore reserves all rights in these and any related marks. You agree not to use these marks or any marks which are colourably similar without the written permission of Lore.

Content and advertisements

This Site may contain links to other sites which are not under the control of and are not maintained by Lore. These links are provided for your convenience only and Lore is not responsible for the content or availability of those sites.

Data protection and privacy

Any details that you provide to us from which we can identify you, are held and processed in accordance with our Privacy Policy.

E-tail of Products and Services

By making a request/order you are offering to purchase a product which we will accept to sell to you on the following Terms and Conditions. All requests are subject to availability and confirmation of the order price by us. Dispatch times may vary according to availability and any guarantees warranties or representations made as to delivery times are limited to mainland UK and are on the basis that we are not responsible for any delay in delivery occurring due to errors in stock reporting, postal delays or force majeure.

Lore are absolutely entitled to refuse any request made by you. If your order is accepted we will inform you by e-mailing you or else by calling you. When making a request you undertake that all details you provide to us requesting goods or services or bids made at auction are true and accurate, that you are an authorised user of the credit or debit card used to make your request or bid and that there are sufficient funds to cover the cost of the goods, services or bid. It is your responsibility to inform us of any changes to these details as soon as possible.

Cancellation

If you change your mind about anything you order, you can cancel that order free of charge so long as you do so within 14 days of receipt of goods. We do not pay for the return of goods. We will refund your money, excluding delivery charge, within 30 days of our receipt of the cancelled goods, provided that those goods are in their original condition. You do not have to provide any reason for cancellation.

Disclaimer of Warranties

The service and all information, products and other content included in or accessible from this website and the linked sites, are provided on as “as is” and “is available” basis and are subject to change at any time without notice to you. The fullest extent permitted by law, Lore disclaims and excludes all representations and warranties (express, implied and statutory, including but without limitation the warranties of merchantability and fitness for a particular purpose, and non-infringement of proprietary rights) as to the services and all information, products and content included in and accessible from this website or the linked sites.

Changes to the terms

Lore reserves the right to remove, modify or change, without notice, any information on this Site from time to time. Lore may change these terms at any time by posting notice of the changes on the Site. If you use the Site after Lore has posted the changes you will be bound by the new terms. You should therefore ensure that you read the terms each time you use the Site.

General

E-mails to you will be sent to the address you specify to us. You must only provide us with a valid e-mail address and it is your responsibility to inform us of any changes to that address. By placing an order with us you are agreeing to receive email communications from Lore

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To the extent that any provision of these terms is found by any court or authority to be invalid, unlawful or unenforceable, that provision will be deemed not to be a part of these terms and will not affect the enforceability of the remainder of these terms, nor will it affect the validity, lawfulness or enforceability of that provision in any other jurisdiction. The headings in these terms are for convenience only and do not affect their interpretation. These terms supersede any representation made by us or any of our employees or agents.

Governing law

These terms and conditions shall be construed in accordance with English law and the courts of England OR the jurisdiction in which you are resident or domiciled (at Lore's election) shall have jurisdiction to resolve any disputes between you and Lore, without regard to any choice of law provisions or private international law. You hereby consent to the exclusive jurisdiction and venue of the Royal Courts of Justice, Strand, London, UK, for any and all disputes relating to the Terms of Service, use of this Web site or any Linked site in the event that Lore have elected England as the jurisdiction.

Entire agreement

The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and Lore. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of Lore.

Pricing and Availability

Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. In the unlikely event that you have ordered an item that is out of stock we will contact you and give you the option of cancelling the order or waiting for new stock to arrive.

Prices may be shown without VAT or other taxes as required by Law, although these will be clearly displayed to you prior to order confirmation. In cases where Tax calculations have been made in error Lore will not be held responsible. Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable.

Discount Codes

  • Account discount codes - Discount codes may from time to time be offered to account holders; such codes may only be applied to purchases made through the account in respect of which the discount code was offered and registered.
  • Promotional discount codes - We may from time to time offer promotional discount codes which may apply in respect of any, or certain specified, purchases made though this Website.

Gift Vouchers

  • Gift vouchers are only valid for a limited time and the voucher must be used by the date shown on the voucher – check your voucher to find out when to use it by.
  • We’re afraid we can’t accept any responsibility for stolen or deleted gift vouchers.
  • We’ll despatch your gift voucher either as soon as payment has been cleared or on your specified delivery date (if this is later). We’re afraid we can’t be responsible for any delays, no matter how they are caused.
  • If you are the purchaser, please double check the delivery email address you enter – it is your responsibility to do so and we’re afraid we can’t be held responsible if a gift voucher is used by someone other than your recipient if the email address entered is incorrect. In addition, we can’t take responsibility for any gift vouchers that are lost or used by someone other than your recipient after delivery. Make sure your recipient has received their gift voucher, as it is their responsibility to keep the voucher details safe.
  • From time to time, gift vouchers may get caught in pesky spam filters, and it’s up to the recipient to check these filters. We can’t take responsibility if a gift voucher cannot be delivered to the recipient’s email address because of spam filters, firewalls, the capacity of the recipient’s mailbox or any other factors outside of our control.
  • If you need a refund, this will be made in the same way as the original payment method (such as onto a gift voucher, debit/credit card account, or a combination of the two).
  • As you’d expect, we reserve the right to vary these terms and conditions.

The conditions of use relating to any discount code will be specified at the time of issue.

Linking to this Website

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permission without notice.